Our jewellery is crafted using carefully selected, high‑quality materials designed for everyday wear. Each piece is chosen for its durability, comfort, and timeless finish.

Yes. Our jewellery is made to be gentle on the skin and suitable for everyday wear. If you have specific sensitivities, feel free to contact us before ordering — we’re happy to help.

With proper care, our jewellery is designed to maintain its beauty. We recommend avoiding contact with water, perfumes, and harsh chemicals to keep your pieces looking their best.

You can find our ring size guide on the product page. If you’re unsure between sizes, we recommend choosing the slightly larger option for comfort.

Many of our necklaces feature adjustable chains. You’ll find specific length details on each product page.

Yes, we offer free shipping on all orders.

Orders are carefully prepared and dispatched on the same day. Delivery times may vary depending on your location, but most orders arrive within a few working days.

Absolutely. Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

We want you to love your Ivy & Pearl jewellery. If for any reason you’re not completely satisfied, you can return your order within 30 days of delivery.

Please contact us as soon as possible with a photo of the item, and we’ll make it right.

Absolutely. Our pieces are designed to feel personal and meaningful — perfect for gifting.

Ivy & Pearl is a family‑founded jewellery brand, created by a mother and daughter with a shared love for timeless elegance and refined simplicity.

We are proudly based in South Africa and ship our jewellery with care to customers worldwide.

We accept all major payment methods, including credit cards and secure online payment options.

Yes. All payments are processed through secure, encrypted systems to protect your information.